ClickCeaseDealing with the other party’s insurance company after an accident - Claim Link UK

A guide on dealing with other party’s insurance company in an accident.

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If you’ve been in a car accident, you may be wondering what the next step is. There may be many questions racing through your head, including what to do about the other driver's insurance company. In this guide, we aim to take you through all the steps after your accident and explain what you should and shouldn’t do.

What to do after the accident?

Immediately after a car accident, the first thing you should do is try not to panic and make sure everyone is ok and safe. Once you’ve established that everyone is ok and you’ve called the appropriate emergency services, you should start to gather your evidence.

Do not apologise or accept blame for the accident until you're absolutely sure you know what has happened. Take photos and videos of the accident and collect everyone's names and contact information (who was involved in the accident). If there were any witnesses, ask for their names and contact information also. It is very easy to forget things that have happened during the accident, writing everything down will help you with your future claim.

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How to deal with the other party's insurance company?

After the car accident, at some point, you may receive a call from the other party’s insurance company, here’s what you need to know about this call:

  • You are usually under no legal obligation to talk to the other party’s insurance company. However, if you do talk to them, watch what you say. If you decide to make a claim with Claim Link UK, we will liaise with the other party’s insurance company on your behalf.
  • In the situation where the other driver is at fault for the accident and you're making a claim directly with their insurance company (instead of your own), you’ll need to provide some level of cooperation in order to come away with a fair result.

Who am I legally required to speak to after a car accident?

  • Everyone who was involved in the car accident: You must exchange information with anyone else involved in the accident, regardless of who’s fault it was.
  • The police: You must provide your driver's licence, vehicle registration, and insurance information. You may also need to answer a few questions about the accident so the officer can prepare a police report.
  • Your insurance company: You usually have to let your insurance company know about the car accident. However, you are under no obligation to make a claim using your insurance company.
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Why should you use Claim Link UK instead of your insurance company after an accident?

Claim Link UK offers accident management service Manchesterto anyone who’s been in a car accident that wasn’t their fault. By choosing Claim Link UK as your accident management company we will take away the headache from your accident and liaise directly with the at fault drivers insurance and manage the whole claims process.

We will arrange recovery through our nationwide recovery network, provide you with a like-for-like replacement vehicle, manage the whole repair process, and deal directly with the at fault insurance company.

The best part about it all is the cheap breakdown cover Manchester, we charge no excess and there are no hidden fees. Any cost is charged back to the at fault driver's insurance company!

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