A guide on dealing with rental car accidents

Being involved in a car accident is bad enough, but an accident in a rental car can be even more stressful. If you had an accident in a hire car, you may be panicking about the consequences. Unfortunately, even if we’re really careful these things can still happen. In this guide, we will explain how you should deal with a rental car accident.

Make sure everyone is safe

While you may be worried about the car, it is more important to make sure everyone is safe. If anyone has been injured, take a look at the NHS guidelines on helping accident victims. However, do not put yourself at risk when helping others. Call an ambulance as soon as possible.

Call the appropriate emergency services

Once the situation has been assessed, you should call the emergency accident specialists Manchester straight away. If you're travelling to another country, you should always make sure to know the emergency services numbers beforehand.

Exchange details and collect information

First, you must exchange details with the other drivers involved in the accident. Do not apologise or accept blame, as this can impact future claims you make. Once done, you should write down everything that happened and take plenty of photographs.

Call the rental company

As soon as possible, you should call the rental company and let them know what has happened. The phone number you need to call will be on the rental agreement. The rental company will usually handle recovery, repairs, and replacement of the hire car if necessary. They will also deal with the insurance companies and anyone involved in the accident. If you have any questions, they will be able to answer them for you.

Who pays after a rental car accident?

If you purchased the collision damage waiver (CDW) at the rental car counter, you do not need to pay (unless the accident was due to reckless driving or a breach of the rental agreement). Most insurance policies cover rentals, but you should check your coverage limit before assuming.

However, if you are at fault for the accident, you’re responsible for damage to the rental car and any liability issues. If you are not at fault, the rental company will work with the at-fault drivers' insurance company to recover losses. Please be aware that the rental company could charge you before the dispute is settled. You’ll have to deal with the other driver’s insurance directly to get reimbursed if this happens.

Claim Link UK - Accident Management Company

Claim Link UK is a car accident claims Manchester firm who offers free accident replacement vehicles to people who have been in an accident that wasn’t their fault. They have a wide range of vehicles so it won’t be difficult to find one that suits you. Contact them using the details below to find out more.