Courtesy car - all you need to know.

Courtesy cars (also known as replacement vehicles) are temporary vehicles you can use while your car is being repaired. People depend on their cars every day, whether to get to work, do the school run, go to the gym etc. When something goes wrong with your car or you get into an accident, being without your car can be a big inconvenience. Courtesy cars allow you to get on with your everyday life when you cannot drive your current vehicle.

How do I get a courtesy car?

You can get courtesy cars from dealerships, repair shops, insurance companies and car accident management companies.

Some dealerships, repair shops offer customers cars to drive while their car is being serviced. They generally offer these loaners as a courtesy, though doing so is sometimes required by your car’s warranty.

Many car insurance policies offer courtesy cars as standard, but it will completely depend on your policy. You're less likely to get one if you have third-party, fire and theft car insurance.

You can also get courtesy cars for free from accident management companies when making a claim if the other driver has insurance and you are not at fault for the accident.

Will I have to pay for a courtesy car?

Whether you'll need to pay depends on a number of factors, such as who was at fault for the accident and where the car is from. If you’re involved in an accident and the other driver was at fault, you could claim for a courtesy car on the at-fault driver's car insurance. If you make a claim via your insurance company, you will always have to pay excess (regardless of whether the accident was your fault or not). However, if you use an accident management company, you can get a courtesy car for free without needing to pay excess or any other charges.

Claim Link UK - Accident Replacement Vehicles Manchester

Claim Link UK are an accident management company, Manchester based, who offer roadside recovery assistance Manchesterand all over the UK. After an accident they provide you with a like-for-like (or better) vehicle on the same day. Whether you drive a Porshe, a Punto, or anything in between, they will make sure you get a replacement vehicle that's right for you. They also provide van. Replacement vehicles are completely free because the insurers of the driver at fault are responsible for all costs.

How long can I keep the car for?

The duration of the repair period. If your vehicle has been written off (beyond repair), you can continue using the car for an extra 7 days.

What if the driver at fault isn’t insured?

Claim Link UK can not help if this is the case.

Do I have to pay for my own fuel?

Vehicles are usually supplied full of fuel and you should refill the vehicle with the correct type of fuel on return.

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